We do not offer returns or refunds. Our guarantee applies only to orders that are correctly addressed. Due to the perishable nature of our products, we cannot guarantee the condition of a package if the carrier needs to reroute your order. Giftables is not responsible for the condition of orders that cannot be delivered on the first attempt or are modified through carrier customization options.

At Giftables, we are committed to addressing any mistakes with honesty and finding a positive solution that works for you. We value your trust in us and strive to ensure you feel appreciated. Our Customer Service team is trained and ready to assist you promptly, whether by phone, email, or chat, to strengthen our relationship and maintain your confidence in us.